Two ways to reach us
Both land with the people who build Decisive. There is no queue and no ticket number.
Ask @Support in your workspace
An AI teammate that answers product and how-to questions, reads your workspace to help you dig in, and logs anything needing a human. It changes nothing.
Open DecisiveEmail [email protected]
Straight to the people who build Decisive. Best for billing, your account, or anything you’d rather keep out of your team’s chat.
[email protected]Answered already
Using the Slack app
What it reads, what it refuses, and how an admin connects or disconnects it.
Moving in from another tool
Import an export from Linear, Notion, Trello, Jira and others.
Reporting a vulnerability
Where to send it, and what we do with it.
Billing and plans
What each plan includes, and what AI credits pay for.
Is something down?
Live uptime for every part of the product, checked every minute.
Name your team. The AI already clocked in.
Free for up to 10 people, with 1,000 AI credits included. No credit card, no sales call, no onboarding deck.